In accordance with the Law of the Republic of Belarus of July 18, 2011 "On appeals of citizens and legal entities" the electronic appeal is presented in Belarusian or Russian.

Electronic appeal citizen must necessarily contain:

• surname, first name, patronymic (if any);
• the address of the place of residence (place of stay) of the citizen and (or) place of work (study);
• statement of the essence of the appeal;
• citizen's email address.

Electronic appeal of a legal entity must contain:

• full name of the legal entity;
• location of the legal entity;
• statement of the appeal;
• surname, first name, patronymic (if any) of the head of the organization or the person authorized to sign the application;
• the email address of the legal entity.

Electronic applications should be considered no later than 15 days, and those requiring additional study and verification - no later than 1 month.

Responses to electronic appeals are sent in electronic form to the e-mail address specified in the electronic appeal, or in writing to the address of the residence (place of stay) of the citizen or the location of legal entity in the cases established by the Law of Republic of Belarus of July 18, 2011 "About addresses of citizens and legal entities".

Left without consideration on the merits treatment that (which):

• not in Belarusian or Russian;
• does not contain the surname, own name, patronymic (if any), address of residence (place of stay) and (or) place of work (study) of the citizen;
• do not contain the full name of the legal entity and the address of its location, surname, first name, patronymic of the head or the person authorized to sign the application in the prescribed manner (for legal entities);
• contains obscene or offensive words or expressions;
• are subject to consideration in accordance with the legislation on constitutional proceedings, civil, civil procedural, economic procedural, criminal procedural legislation, the legislation defining the order of administrative process, the legislation on administrative procedures or in accordance with legislative acts other order of submission and consideration of such appeals is established;
• contain issues that are not within the competence of the educational institution "Republican Institute of vocational education";
• missed the deadline for filing a complaint without a valid reason;
• a repeated appeal has been submitted if it has already been considered on the merits and it does not contain new circumstances relevant to the consideration of the appeal on the merits;
• correspondence with the applicant has been terminated.

Write an email - for citizens | for legal entities.